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Go straight to the top – We want to hear from YOU!

At DHL Express we are committed to providing high quality service and we strive to get it right the first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us. Likewise, sometimes our service absolutely amazes our customers. Either good or bad, we want to hear your feedback first-hand. We promise to respond to your feedback within one business day.
Understanding how you feel about the service you’ve received is vital in helping us shape our business and improve your customer experience. We appreciate you taking the time to tell us about your DHL experiences.
So just click on the email address below and let us know what you think. Don’t forget to include your telephone number if you would like us to call you back!

Mirele Mautschke
CEO, DHL Express Brazil

“We know your business relies on DHL’s service excellence and when it comes to delivering, the buck stops with me.”

Email Mirele
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