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Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.
If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

If you would like to speak to a DHL Express Customer Service agent, please call your local Customer Service department.
Your Details

All fields marked with an asterisk (*) are mandatory.

(eg: +1 800 225 5345 for US)

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If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.
DHL Express Customer Service Center
This phone number is for customers calling to schedule a pickup, track a shipment, get a transit time and rate quote, find a drop odd location or ask about something else.
In São Paulo: (11) 3618 3200
Other locations: 0800 771 3451

DHL Express Technical Support – Electronic Shipping Solutions
We welcome your inquiries about DHL Express software, tools and our website
Throughout National Territory: 0800 771 7471
Holiday Schedule

DHL wants to help you stay confident in your service decisions during the shipping industry’s busiest times of the year. We work hard to keep you informed, and to deliver on time, every time.
Important Dates

The following is the holiday schedule for DHL Express operations. No pickup or delivery service is provided on these dates:

Carnival25 February 2020
Good Friday10 April 2020
Easter Sunday12 April 2020
Labor Day1 May 2020
Corpus Christi11 June 2020
Independence Day7 September 2020
PATRON OF BRAZIL12 October 2020
All Soul's Day2 November 2020
Christmas Day25 December 2020
New Year's DayFriday, January 1, 2021

* Holiday days during the Carnival period may be different in some Brazilian states. Please contact our customer service for more information.

DHL holiday schedules vary by country, and international holidays may have an impact on transit time.

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