Skip to content
Skip to service links: contact, tools, help, the group
Skip to search
Skip to main navigation
Skip to sub navigation
Skip to Footer with links to masthead, print, email a friend and disclaimer

Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.
If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

If you would like to speak to a DHL Express Customer Service agent, please call your local Customer Service department.
Your Details

All fields marked with an asterisk (*) are mandatory.

(eg: +1 800 225 5345 for US)

Comment Details

Select a Comment Type *


If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.
DHL Express Customer Service:
São Paulo: (11) 3618-3200
Rest of Brazil: 0800 771 3451
Technical Support:
Nationwide: 0800 771 7471
Holiday Schedule

DHL wants to help you stay confident in your service decisions during the shipping industry’s busiest times of the year. We work hard to keep you informed, and to deliver on time, every time.
Important Dates

The following is the holiday schedule for DHL Express operations. No pickup or delivery service is provided on these dates:

New Year's DayJanuary 01, 2019
Carnival*March 05, 2019
Good FridayApril 19, 2019
Tiradentes' DayApril 21, 2019
Labor DayMay 01, 2019
Corpus ChristiJune 20, 2019
Independence DaySeptember 07, 2019
Holiday of Brazil’s Patron SaintOctober 12, 2019
Day of the deadNovember 02, 2019
Proclamation of the RepublicNovember 15, 2019
ChristmasDecember 25, 2019

* Holiday days during the Carnival period may be different in some Brazilian states. Please contact our customer service for more information.

DHL holiday schedules vary by country, and international holidays may have an impact on transit time.

Tracking More Tracking Options