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Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.
If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

If you would like to speak to a DHL Express Customer Service agent, please call your local Customer Service department.
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All fields marked with an asterisk (*) are mandatory.

(eg: +1 800 225 5345 for US)

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If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.
DHL Express Customer Service:
São Paulo: (11) 3618-3200
Rest of Brazil: 0800 771 3451
Technical Support:
Nationwide: 0800 771 7471
Holiday Schedule

DHL wants to help you stay confident in your service decisions during the shipping industry’s busiest times of the year. We work hard to keep you informed, and to deliver on time, every time.
Important Dates

The following is the holiday schedule for DHL Express operations. No pickup or delivery service is provided on these dates:

New Year's DayJanuary 01, 2018
Carnival*February 13, 2018
Good FridayMarch 30, 2018
Tiradentes' DayApril 21, 2018
Labor DayMay 01, 2018
Corpus ChristiMay 31, 2018
Independence DaySeptember 07, 2018
Holiday of Brazil’s Patron SaintOctober 12, 2018
Day of the deadNovember 02, 2018
Proclamation of the RepublicNovember 15, 2018
ChristmasDecember 25, 2018

* Holiday days during the Carnival period may be different in some Brazilian states. Please contact our customer service for more information.

DHL holiday schedules vary by country, and international holidays may have an impact on transit time.
 
 
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